Alabama Workforce Training Center (AWTC) 3500 6th Ave S
United States

Root Cause Analysis and Problem Solving - 01/23/2020

Event Start Date: 1/23/2020 8:00 AM

Event End Date: 1/23/2020 4:30 PM

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Cost: $0.00
This event can only be signed up for between 12/4/2019 12:00 AM - 1/17/2020 11:59 PM

COURSE OBJECTIVES:  This one-day workshop will provide a chance to practice techniques that will enable you to develop and implement permanent solutions to persistent problems.  You’ll dig down and discover causes of problems, not symptoms.  The class addresses the systematic way of troubleshooting a problem with techniques and tools that work for both individuals and teams.  This workshop will provide individual exercises as well as group “hands-on” simulation throughout the day. 


  • Learn a formal approach to problem-solving
  • Understand the “5-Why” technique, the positives and pitfall, and the best way to use it to find the root cause
  • Learn basic root cause techniques such as fishbone diagrams, check-sheets and pareto analysis
  • Understand and implement error/mistake-proofing techniques
  • Gain teamwork skills by working on solving class exercises
  • Understand how root cause analysis is integrated into Corrective and Preventive Action
  • Using A3s to communicate the problem and the teamwork involved in solving the problem
  • Prevent recurrences of problems by standardizing solutions
Event Locations
Alabama Workforce Training Center (AWTC)

Event Location


ATN Open Enrollment Cancellation PolicyAnyone registered for an open enrollment training may cancel their registration no later than 7-calendar days prior to the scheduled start date of the Open Enrollment class to avoid having to pay the full cost of the class.

Any client wishing to cancel their registration must submit the cancellation request by email to the contact person for the training class. The cancellation process is complete once a confirmation of cancellation email is issued to the client. Anyone registered for an open enrollment class must receive this confirmation email stating their registration has been canceled to avoid being invoiced for the full cost of the open enrollment training. Verbal cancellations will not be accepted.

"No shows" and cancellations not made within the specified period of 7-calendar days will incur the full cost of registration; however, substitution of a different attendee on a registration will be allowed.