Effective Interviewing Skills & Techniques

Leadership & Management Development

Leadership & Management Development

Course Description

Interviewing is an important step in the employee selection process. If done effectively, the interview enables the employer to determine if an applicant’s skills, experience, and personality meet the job’s requirements. It also helps the employer assess the candidates knowledge, skills, abilities and whether an applicant would likely fit in with the corporate culture. It is not just the candidate who is being selected in the process. The candidate is also making a choice. Beyond the technical questions, a strategic mix of behavioral, situational, and career development interactions are evaluated. Participants interact in mock interviewing sessions applying methods and techniques learned.

Course Objectives

• Impact of interviewing and hiring best applicant
• Effective preparation
• Overview of structured Interview
• Development of effective interview
• Conduction an effective and efficient interview
• Applicant assessment and interview evaluation
• Methods and Techniques
• Effective listening
• STAR – Situation / Task, Action, Results

Course Outline

• Define/Review Organizational Strategy
• Define Competencies
• Conduct Job Analysis
• Develop Behavioral Questions
• Create a Rating Guide/Scale
• Train / Collaborate with Interviewers
• Prepare for and Conduct Interviews
• Review Information Collected/ Make Hiring Decision