Lean Office

Continual Improvement

Lean

Course Description

Only 20% of total lead time results from manufacturing activities. This means that even with a “lean” shop floor atmosphere, a traditional functional office environment can serve as a bottleneck for responding to customers. This course will provide an understanding of the characteristics and benefits of a lean office vs. a traditional office environment, and participants will learn how to categorize value added vs. non-value added activities in an office environment and learn ways to eliminate waste.

Course Objectives

• Introduction to Lean Office
• Eight wastes in the office
• Apply lean tools to the office
  • Standard work
  • Workplace organization 5 S/Visual Factory
  • Point of use storage
  • Pull systems
  • Cellular office layout
  • Work balancing and team work
  • Cross training
• Keys to implementation

Course Outline

This course features a hands-on simulated office environment where participants will experience the benefits of Lean Office principles, such as meeting quality, cost, delivery and service targets, by applying the lecture concepts and measuring the impact.